Forty Winks in North Norfolk T&Cs
Terms and Conditions
We look forward to welcoming you. When you make your booking you are entering into an agreement with us. Please read our terms and conditions of booking below.
Arrival and Departure
Check in is available from 4.00pm to 8.00pm (16:00 to 20:00) on the day of arrival. Check-in times outside of those specified must be confirmed with us prior to arrival.
We ask that you please vacate your room by 10.00am (10:00) on the morning of departure so we may ready the rooms for the next guests.
If Forty Winks is not vacated by 10am, we will be entitled to charge 50% of the full room price for the day of departure. If the room is vacated after 3pm, the full price will be charged but you will still have to vacate so the rooms may be made ready for the next guests who arrive from 4pm.
During your Stay
We need you to vacate Forty Winks for a short period at some time between 10am and 4pm during the day to enable servicing to take place, towels will be refreshed or changed, crockery and cutlery will be taken for washing and returned and breakfast supplies replenished. If any additional servicing is required at other times you only have to ask.
Respect
Your privacy will be respected and it is expected that guests will respect Forty Winks and its environment. Any guests failing to respect the environment will be asked to leave without compensation.
Reservations
Please note the cancellation policy before committing to a reservation.
Unless agreed in advance, in order for us to confirm a reservation, a £50 deposit is required to secure your booking and if online, a payment can be provided using a Paypal account.
Cancellation by the Guest
We are a small business, so cancellations can have a big impact on us, especially if we have turned away potential guests in favour of someone who has already booked and who then cancels. We do, however, appreciate that unforeseen circumstances can intervene, and we try to be as sympathetic and helpful as possible in such cases.
In the event of a cancellation more than 7 days before the day of arrival the only loss will be that of your booking deposit of £50 to cover costs. Guests failing to arrive, or cancelling within 7 days, may be responsible to a charge equivalent to the total reservation price.
Should it become necessary for us to cancel a booking we will contact you immediately. Any payments made will be refunded in full. Should you wish to, we will attempt to book you into another local bed and breakfast where possible.
Our liability will not extend beyond these conditions.
Car Parking
A car park is available for guests’ use in front of Forty Winks. Cars parked here are at owners risk.
Damage and Breakages
Please take care of our Forty Winks accommodation. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur especially if you accidentally spill something – it’s much easier to clean if we know what it is and act quickly. We do not normally charge for breakages, but we reserve the right to charge for repair or making good if the damage is significant.
Data
Some of the data gathered during the course of a booking may be held on computer. We would like to hold this data after your visit to be able to inform you of future offers. If you would prefer us not to hold this information please let us know.
Evening Meal Reservations at the Vernon Arms or other establishment
Subject to availability we are happy to make a reservation on your behalf at one of our local pubs/restaurants.
Keys
You have access to Forty Winks 24 hours a day throughout your stay using the key given to you on arrival. You have full responsibility of these keys for the duration of your stay. Lost keys will be charged at £10.00 per set.
Liability
We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees whilst acting in the course of their employment.
Lost Property
We are happy to return items that have been left following departure. However, there will be a charge to cover postage and packaging.
Missing Items
We reserve the right to charge for missing items.
Payment
Payment is due on arrival in cash or prepaid by bank transfer.
Pets
Pets are not permitted in Forty Winks or on any adjoining land. Well behaved assistance dogs are of course welcome.
Prices
We reserve the right to change our prices at any time. This does not affect bookings already made.
Smoking
Smoking is NOT permitted within any part of the Forty Winks building, however an outside seating are is provided where guests my smoke as long as butt ends are disposed of sensibly and safely. Please note that offending guests may be asked to leave immediately and may be liable for professional cleaning of any rooms and any outstanding balance of nights booked but not taken through early departure.
Termination Policy
Forty Winks reserve the right, at its discretion, to terminate, without notice, an individual's stay where deemed necessary through unacceptable behaviour or as a result of actions which are likely to endanger or offend others (Please note that non compliance of our non smoking policy may constitute termination). In such circumstances any outstanding account must be settled, no refunds will be made.
The Countryside
Please be aware that Forty Winks is set in the countryside, Although not guaranteed it is likely that you may encounter, wild animals, spiders, mice, foxes, pheasants, deer and many varieties of birds.
Wi-Fi Access
By using our Wi-Fi Service you automatically agree to the terms and conditions of use below (the "Terms"). If you do not agree to all of the Terms, please do not use the Service.
Internet Services
Forty Winks B&B (“we” / “our” / “us”) provides you with access to the Internet in external areas of the property.. By accessing the service using either medium you are agreeing to obey the terms and conditions listed below (the “Terms”). If you do not agree to the terms, please do not access the service.
Fair Use
We would like to ensure that all of our guests have an enjoyable Internet experience whilst staying with us. We have therefore implemented a ‘fair use’ policy to ensure that we can continue to provide a fast and reliable service.
We may monitor the performance of our network and the use of it by our guests. If we notice that a guest is using it in excess of what is expected from reasonable normal use and where such excessive use is affecting other parts of Loke End, we may restrict usage.
Our Obligations to You
We will use our reasonable endeavours to ensure that you are provided with, uninterrupted service 24 hours a day. We will not be liable however, for any reason if the service is not available at any time for any period, nor for any loss of data or damage to the equipment you suffer as a result of using our service. We may suspend access at any time and for any reason, including routine or emergency maintenance of the servers. For this reason we strongly recommend that you regularly save any work you are doing whilst using the service.
Your Obligation to Us
The service we provide is intended to be used for general purposes, including accessing the World Wide Web, email, messaging services and chat rooms. You undertake to us that you will use the services responsibly and that you will behave in a lawful, honest and proper manner when accessing the services. Without prejudice to any other provision of this agreement, we may terminate your use of the service at any time without notice if we become aware of any behaviour that has a negative effect on our equipment or network or the use by other customers of our equipment or network or the Internet in general, or which damages, or has the potential to damage, our reputation.
Without prejudice to the generality of the paragraph above, you may not: use the service for any illegal purpose (including but not limited to breaching any intellectual property or computer misuse legislation and downloading or uploading any illegal material); send any unsolicited commercial email (or “spam”) or any activity relating to it; carry out any “hacking” activities such as attempting to access systems without authorization or carry out denial of service attacks.
Data Protection
You may be required to provide us with certain personal information. We will use such personal information in accordance with relevant data protection legislation. You warrant and undertake to us that all of the personal information you provide us with is complete and accurate. We will not disclose any personal information which is provided by you during the provision of such services to you to any third party without your permission, other than
To any subcontractors or agents engaged by us to provide any support or administration, facilities management or similar services (subject to the subcontractors and /or agents undertaking to keep such personal information confidential);
To any company or organisation to which we transfer our responsibilities to provide these services and products to you; or
Where required by law or made in connection with legal or regulatory proceedings.
We may log traffic data to assist us with the implementation of our terms and conditions and our fair use policy, although it is our policy to respect your privacy.
Breach of Agreement
We shall investigate any suspect breach of the agreement by you, and reserve the right to take such action as we, in our sole discretion, deem appropriate, including suspension or withdrawal of the service with immediate effect and without notice to you.
Disclaimer
You acknowledge that use of the service is entirely at your own risk.
The service is provided on an “as-available” basis, and to the fullest extent permitted by law we hereby exclude all and any warranties or conditions of any kind, whether express or implied, in respect of the service and the content or data obtained or downloaded from it.
Without prejudice to the foregoing generality we do not warrant that the service will be uninterrupted, timely, and secure of error free at all times or will meet your requirements; and we are not responsible for security, integrity, accuracy, suitability or completeness of any information that you transmit or receive while using the service.
The disclaimer within this paragraph does not affect your statutory rights as a consumer.
Liability
Nothing in this agreement serves to exclude or limit our liability for death or personal injury cause by our negligence.
Subject to the paragraph above we shall not be liable to you in contract, tort or otherwise arising in connection with this agreement for any economic losses (including, without limitation, loss of revenue, profits, contracts, business or anticipated savings), any loss of goodwill or reputation, any special, indirect or consequential losses or any destruction or loss of data.
If any part of the service is not available to you through no fault on our part or where the failure, suspension or withdrawal of the service is beyond our reasonable control, we shall not be obliged to pay any compensation to you.
You will indemnify us against all and any losses or claims arising from any breach of the agreement by you, and against any claims or legal proceedings arising from your use of the services which are brought or threatened against us by another person.
General
We reserve the right to amend these terms and conditions at any time.
You acknowledge and agree that all intellectual property rights (including, but not limited to, copyrights (including rights in software), trademarks, database rights, patents and inventions) in and relating to the service are owned by us and our licensors or contractors. Nothing in this agreement operates to transfer any such intellectual property rights to you.
We reserve the right to assign or sub-contract any of our rights and obligations under this agreement without notice to you.
If any provision of this agreement is found to be unenforceable by a court of competent jurisdiction, the other provisions shall nevertheless remain in full force and effect.
This agreement is governed by the laws of England and the parties hereto submit to the non-exclusive jurisdiction of the English courts.